For example, to run the script for SCCM scoped application: var util = new CMDBIntegrationMetaDataFixUtil(); util.addRelTypeMapping("SG-SCCM"); 12\. The above script run will create the necessa...

It is advisable for legacy SCCM integration customer to upgrade to Service Graph Connector for SCCM integration to utilize the support for Removed Software functionality. In Service Graph Connector...

In this 1/2 hour walkthrough of our new Rome CMDB Data Manager feature, Tony Branton provides a thorough overview of how to use Data Manager to its fullest potential. We discuss the prerequisites,...

With SG-SCCM version 2.5, Organization Unit (OU) information from SCCM is pulled in and populated in a related table. We are seeing cases where there are multiple OUs for a resource id (computer) w...

General Notes It is possible for SCCM to report software without reporting hardware in the same pull. This was seen at some customers and their devs had talked to SCCM and confirmed that SCCM’s i...

Service Graph Connector for Microsoft SCCM - Why not all Scheduled Data Import Executions are displayed on CMDB Integrations Dashboard ? CMDB Integrations Dashboard displays Scheduled Data Impo...

Link to understand IRE partial payloads: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/ire.htmld1561248e246 IRE will create partial pay...

Event Management During the guided setup of the Service Graph Connector for Observability Dynatrace there is a step to Create Default Notification Payload Template. This step has a button called ...

To verify that a connection is possible, the correct username/password combination, and the required SolarWinds permissions are correct, the easiest test is to issue a curl command. curl --user <...

Service Graph Connectors can find a User (sys\_user) table record and populate the ‘Assigned To’ field if the source API is reporting the user information. A user record can be found based on ‘User...

_\\\Note: See the below screenshot for reference on permissions once the grant is all complete_ ![image](https://community.servicenow.com/community/image/serverpage/image-id/163449i6CDE18280BF660...