ServiceNow News
63 items

We are pleased to announce the following innov...
What's new for the CMDB in Utah and the ServiceNow store?
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almost 3 years
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We are pleased to announce the following in...
What's New for ITOM Visibility in Utah and the ServiceNow store?
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almost 3 years
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We are pleased to announce ITOM Health enha...
What's new for ITOM Health in the Utah family release and ServiceNow store?
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almost 3 years
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In one of the recent cases, a well-respected airline had a holiday operations meltdown. Major news outlets US quickly attributed the problems to the company's outdated scheduling software system. T...
As unexpected change rolls in keep technical debt from freezing you in place
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about 3 years
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We are pleased to announce the following enhancements to ITOM Visibility in the November store release.
 - What's New in the November Store Release?
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over 3 years
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Loading Data to CMDB is a very common task in most of the projects, whether the approach to load is discovery or Transform maps or Robust transform end goal is to bring clean data to CMDB and ensur...
Varan Utility : CMDB Data Compare - Compare NOW CMDB data with source CMDB data seamlessly
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over 3 years
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In this video we will discuss how to set the state of data to what is in source system after its already created / updated in ServiceNow, basically how to revert any updates done in CMDB directly ...
Varan solves : ServiceNow to update CI with source data via IRE ETL
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over 3 years
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Configure Service Graph Connector for Microsoft SCCM to use Integrated Authentication
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over 3 years
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Removed Software functionality in Service Graph Connector integration Configuration Item (example cmdb_ci_computer) for not reported by source
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almost 4 years
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Navin Sharma and I discuss how you crate and manage the types of different Application Service find using the App Service Wizard under the CSDM navigator. Application Services are the logical enti...
Application service types deep-dive discussion for San Diego
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almost 4 years
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Follow this article below to configure SCCM to capture software usage and last used data:
https://community.servicenow.com/community?id=community\_blog&sys\_id=962e379fdbb40950ae812509139619ee
T...
Service Graph connector for Microsoft SCCM Software Usages and Last Used - Testing
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almost 4 years
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Here is a short overview on what's new in our San Diego release of the CMDB, CSDM and Service Graph Connectors. Here is a summary of the content we cover in this video. New Dynamic IRE rules CMDB ...
Overview of What's new in San Diego for the CMDB, CSDM and Service Graph conectors
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almost 4 years
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Service Graph Connector for SolarWinds Multi-Instance Upgrade
Overview:
Version 2.3 of the Service Graph Connector for SolarWinds introduces significant changes to how data is retrieved from Sola...
Service Graph Connector for SolarWinds Multi-Instance Upgrade
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almost 4 years
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To import data in 'Software Usage' table following setup is required:1\. Correct reclamation rules to be defined . Here example reclamation rules for 'Word' app is shown. In product process related...
Service Graph connector for JAMF software usages data import
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almost 4 years
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Service Graph connector for Microsoft SCCM updating Most Recent Discovery (last\_discovered)
Most Recent Discovery (last\_discovered) field in Computer CIs is updated by data source name ‘SG-SCCM ...
Service Graph connector for Microsoft SCCM updating Most Recent Discovery (last_discovered)
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about 4 years
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Service Graph connector for Microsoft SCCM software usages data import
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about 4 years
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In this example, we will be adding a field from Intune device pull called 'chassisType' and map it to 'Chassis type'(chassis\_type) in the 'cmdb\_ci\_handheld\_computing' class in CMDB.
Changes t...
Service Graph Connector for Microsoft Intune - Add a custom field
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about 4 years
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If the record being processed is partial and if it has an empty lookup, then IRE will not de-duplicate the empty lookups and will continue to accumulate them until the payload size becomes too larg...
Service Graph Connector - Avoid empty lookup items in the IRE payload
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about 4 years
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The Service Graph Connector for Observability AppDynamics connector allows customers to ingest CMDB data from an AppDynamics installation using REST APIs and push events from AppDynamics to a Servi...
Service Graph Connector for Observability AppDynamics
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over 4 years
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