Background Looking at the ServiceNow native processes, one can easily see that big portion of them are event-based, rather than synchronous. This is especially true for the processes which are not...

The second episode of the MaTriX Podcast is a [DeepDive](https://www.youtube.com/hashtag/deepdive) on the Technical Reference architecture part of our [ServiceNow](https://www.youtube.com/hashtag/s...

_NOTE: This is an article that was initially published on <https://servicenowguru.com/>_ \----- Intro Having been in the software development space for over seven years, I have observed multipl...

Having been in the software development space for over seven years, I have observed multiple issues occurring in almost every project, regardless of industry, company size, type of implementation, ...

Background Looking at the ServiceNow native processes, one can easily see that big portion of them are event-based, rather than synchronous. This is especially true for the processes which are not...

Background We all know the good old UI16 which has been around for quite some years. But world of technology is changing daily, and new, modern concepts are being introduced with a lightning fast ...

TLDR: Innovation Lab offers a store app for managing clones in a single page. You can find more information about the Application and its installation [here](https://support.servicenow.com/kb?id=k...

 Time flies quckly but if one utilizes is the best possib...

It has been an amazing first week of the [ServiceNow](https://www.linkedin.com/feed/hashtag/servicenow) Certified Technical Architect program. We met with the team and got to know each other. We c...

It's Friday again! ([Saturday-Sunday-WAHT?](https://www.facebook.com/watch/?v=2607945959309179)) The day for Virtual collaboration sessions (VCS). Even tough today we completed Week 3 of the EMEA C...

Time flies: Week 3 is now gone. (Actually 4 is gone too, but the writing for it will come in a few days.) If you have missed Week 1 and Week 2 – you can quickly catch-up [here](https://www.linkedin...

ServiceNow scripting best practices recommend to avoid hardcoding strings in the code. One of the options to avoid that is to move them to system property and just retrieve the value in the code. (...

Hardcoded values: I know that this topic has been discussed many, many times. Hardcoding is something you do not want to have in your code base if you name yourself a good developer. This applies n...

Hello everyone and congratulations for choosing ServiceNow as your career path. I'd like to share my story, hopefully it will be an inspiration for someone out there. Not so long ago, I was far a...

TLDR: ServiceNow has introduced a mechanism to protect Client callable script includes. Skip to Conclusion for more info. It’s been a while since I last wrote a client callable script include in m...