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Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operat...
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Performance Analytics blog
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For this post, let's take a more in depth look at the Business Portal which looks like the best option to use as a starting point for a public portal. To set this up, I installed the CSM plugin in ...
Starting a public portal from out of the box
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2 months
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Creating contracts and entitlements from workflows
ServiceNow Documentation
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2 months
Welcome to the Q4 Store Release for ServiceNow Risk and Resilience! Read release the highlights we are bringing across risk, resilience, privacy, ESG, and AI governance to empower your organization...
Q4 Store Release Highlights for Risk and Resilience
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2 months
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Learn how to configure ServiceNow external triggers and integrate with Jira for seamless workflow automation. Watch our step-by-step video guide!
Step-by-Step: ServiceNow External Triggers (including Custom Triggers) for Jira Workflow Automation
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2 months
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Now Assist for Creator adds three new AI agents: Build Agent, UI Builder Agent, and ATF Troubleshooting Agent plus enhanced skills for catalog generation, flows, and analytics. Here's what shipped ...
What's new in Now Assist for Creator? Zurich store release
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Now Assist for Creator adds three new AI agents: Build Agent, UI Builder Agent, and ATF Troubleshooting Agent plus enhanced skills for catalog generation, flows, and analytics. Here's what shipped ...
What's new in Now Assist for Creator? Zurich Release
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2 months
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Perfect processes and perfect AI agents are useless if you feed them garbage.
Shreya Wani explains how Data certification in ServiceNow can help mitigate these risks and the consequences of ignori...
nullEDGE - Turning data into trust: The role of data certification with Shreya Wani » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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2 months
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Plan with confidence, govern with precision, and transform technology decisions into business value.
Q4 2025 Store Release - Empower Enterprise Architects with AI-Driven Insights and Unified Governance
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2 months
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When managing integrations between systems or services, one recurring question is:
_Where should we store integration information in ServiceNow?_
Using Data Service Instances to represent System Integrations: A Good Idea?
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2 months
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Regulatory compliance remains one of the most complex challenges for global enterprises. Managing diverse regulations across multiple jurisdictions, preparing for audits, and maintaining consistent...
Transforming Regulatory Compliance with ServiceNow for Global Enterprises
REDE Consulting
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2 months
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When you build ERP-style extensions, it’s common to have data and logic running in SAP (or any OData-compatible backend) and workflows running on ServiceNow. In my case, I used SAP Cloud Applicatio...
Linking a CAP OData Service with ServiceNow using UI5
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Zurich release Upgrade Clinic: Access real-time support by the experts
ServiceNow Community
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2 months
Every business faces risks. How a company handles those risks often determines its long-term success. A strong risk culture helps organizations identify, understand, and manage risks effectively. T...
Building a Strong Risk Culture for Sustainable Business Success
REDE Consulting
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2 months
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With AI Experience by ServiceNow, prompts replace pages and conversations replace clicks. Interact with AI agents through text, voice, images, or data—right where you work. One such example is the ...
Introducing the interactive view with Now Assist in Virtual Agent
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https://web.archive.org/web/20160313121730/http://servicenowgems.com/2015/07/28/securing-the-activity-formatter-or-any-formatter-for-that-matter/
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