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Hello. Recently Chad asked if I could help out with the Wisconsin User Group since he's moved on to a new opportunity that precludes him from managing this group. I'd like to thank him for the time...

Group update and soliciation for feedback

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Everyone is welcome to attend. http://www.cvent.com/events/a-leap-year-of-mini-seminars/invitation-9461afe93c284f2dac6b2c59cf3d684a.aspx

Service Now to present at HDi Feb 29th.

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I just came across a case where someone was comparing two date fields on the client to validate that the one was later than the other. To accomplish this they created a script include to compare da...

Comparing Client Dates

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> I'd like to see all of the tasks (Incidents, Problems and Changes) that are currently open for an Application and all of it's dependancies That would be a good list to see - take an Enterprise A...

Walking to find all tasks.. for all relationships..

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Show a Table Schema Map from any Form

Show a Table Schema Map from any Form

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\\\\Aspen has now been released and encourage that all customers move to the newest version.\\\\Features:\Enhanced Scalability\Improved Disaster Recovery\Gen2 Datacenter\High Security\RBA improveme...

**Aspen has been released GA**

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Welcome to the ChicagoLand LUG

Welcome to the ChicagoLand LUG

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Show a Table Schema Map from any Form

Show a Table Schema Map from any Form

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Planning for Major Incidents

Planning for Major Incidents

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Improving your ITSM system in a release driven way [Part 3]

Improving your ITSM system in a release driven way [Part 3]

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Over the past few months I have had a number of clients contact me with issues regarding SAML 2.0\. Due to the complexity of SAML 2.0, and the plethora of options associated with the specification,...

Additional SAML 2.0 configuration settings

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I recently had a situation where I was copying lots of variable sets, and the "Insert and Stay" UI Action was getting used all too frequently. So I decided to create a "Copy" UI Action to make a co...

Copying a Variable Set with variables, client scripts, and UI Policies

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156075i18DC24C0965F4C10/image-size/large?v=v2&px=999)It's quite likely that if you're reading this, at some point you'l...

Ask Why

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In most cases Service Management is seen as an extension of the Service desk. When most organisations look to Service Management practices and the ITIL framework, it's more than likely due to poor ...

Beyond the Service desk.

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Whose got 2 thumbs and is horrified every time they look at the Microsoft Word Generated HTML? This guy right here. Knowing full well that pasting from Word is a fast and simple method for knowledg...

CMS and Knowledge - Pasting from Word

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Check out the way cool work being done at Omnicare:http://community.service-now.com/blog/deena-troy/michael-slabodnick-omnicare-gamification-people-people They will be presenting an overview of th...

Omnicare Gamification of ServiceNow

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Your IT Department: To protect and serve (??)

Your IT Department: To protect and serve (??)

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In a public Knowledge Base, make an article visible to ESS users but not unauthenticated users

In a public Knowledge Base, make an article visible to ESS users but not unauthenticated users

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Hi everyone - I'm really excited to announce we've posted the courses for Knowledge 12 Pre Conference training. You are probably familiar with our classes around Admin and Scripting, but we've also...

Pre Conference training for Knowledge 12 LIVE!

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Exporting Service Catalog Items in One Step

Exporting Service Catalog Items in One Step

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If 2011 was the year of ADFS SAML 2.0 implementations in ServiceNow, then 2012 looks like it will be the year of Kerberos Authentication with ADFS and ServiceNow.Over the past few weeks I have had ...

Getting Kerberos Authentication to work with ADFS and ServiceNow via SAML

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Getting the oldest record First of all I needed to know where to start in my dataset, which is my oldest record. This was fairly easy to do with GlideRecord.(My code examples are from a Object Or...

month by month

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12 mar 2012

12 mar 2012

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Formation "System Admin ServiceNow" - 12 mar 2012

Formation "System Admin ServiceNow" - 12 mar 2012

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I was just reviewing all the cool things I do in [Quicksilver](http://www.blacktree.com) so I could record a video highlight reel (hopefully posted in the near future). Even though [Quicksilver](ht...

Shortcut for tasks without links

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