ServiceNow News
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A while back, I discussed an interesting topic around [getting granular reports for usage in Knowledge Management](https://community.servicenow.com/community?id=community%5Fquestion&sys%5Fid=0dd20f...
Reporting on Who is viewing your Knowledge Base content
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Despite the fact that this feature was made available in the new Fuji release to the Administrators, creating database indexes via the User Interface has been in the ServiceNow platform for a long ...
Improve performance by creating database indexes via the User Interface
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If you have ever used a ZIP file, you owe a debt of thanks to a company called [PKWARE](http://www.pkware.com/). And while that company may be best known for making large files easier to share and ...
Secure Cloud Computing: Lead, Follow or Get Out of the Way
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In [UI15](http://wiki.servicenow.com/index.php?title=Navigation%5Fand%5Fthe%5FUser%5FInterfacegsc.tab=0), when viewing a request item that has the list collector variable on the form, you are promp...
Avoiding the "Confirm Reload" dialog box when viewing forms with the variable editor in UI15
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There is a temptation to focus only on the implementation of the tool and assume as you build it people will come. I recently implemented the Project and Resource modules in ServiceNow replacing mu...
Implementing Project and Resource Management - Successfully
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If you have, would you share some basics re: how you set it up?
Thanks!!
Hi Mary Ellen... we created the attached project dashboard in ServiceNow that we send to our stakeholders on a weekly basi...
Has anyone created a project snapshot view like this?
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At ServiceNow we have users all over the world, in different time zones, where, strangely enough, they do things like put the day in front of the month. So we understand that there are times when t...
Setting the Compact list date/time when it is defaulting to Pacific Standard Time in UI15
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