ServiceNow News
48999 items
Join us Thursday, June 28 for a [special webcast](https://hubs.ly/H0cyYG20) about the new world of work. We'll answer the question everyone is asking: what's required to be an IT leader in the era ...
6/28 Astound Webcast: What's required to be an IT leader in the era of AI: a conversation with thought leader Michael Dortch
Import
·
over 7 years
www.servicenow.com
cache
Have you even wanted to just view documents rather than downloading them from a Knowledge Base Article?
Have you wanted to embed Videos in Knowledge Base Articles?
Have you ever wanted to view a...
How to show embedded documents in KB articles either from a cloud source or from an attachment.
Import
·
over 7 years
www.servicenow.com
cache
If you are still trying to understand the value add of Service Mapping over just a Discovery solution, please review this short video on creating and maintaining a manual vs. automated discovered s...
Creating and Maintaining a Manual vs. Automated Service Map (Discovery vs. Service Mapping)
Import
·
over 7 years
www.servicenow.com
cache
Hi All,
I just completed my ServiceNow Implementation Specialist Certification in ITSM, and just like others I found it really tough to find study materials for this exam both in Community and els...
ServiceNow Implementation Specialist - ITSM Study Materials
Import
·
over 7 years
www.servicenow.com
cache
"When I think about IT and HR in a shared space, I'm reminded of the famous Reese's peanut butter cup slogan 'Two great tastes that taste great together,'" said Melissa Golden, Director of Global H...
When IT and HR Work Together to Deliver Service at Schneider Electric
Import
·
over 7 years
www.servicenow.com
cache
In 2015, General Mills began their [global HR transformation](https://servicematters.servicenow.com/2016/12/01/general-mills-extends-consumer-experience-employees/) with a goal to deliver world cla...
General Mills Delivers World-Class HR Service Delivery to 38,000 Employees
Import
·
over 7 years
www.servicenow.com
cache
Error: Creating Multiple entries in CMDB for Oracle Instances .
1. We have imported list of Oracle instances to our CMDB Table. All were created as Discovery source “manual Entry”
2. Now, we are t...
Resolution on creating Duplicate entries in CMDB for Oracle Instances.
Import
·
over 7 years
www.servicenow.com
cache
Custom Probe and Sensor to get Serial Number for Juniper SRX 100
We were not getting Serial Number for this model Juniper SRX 100 Router on CMDB form i.e on CI Record. But we were getting Model N...
Custom Probe and Sensor to get Serial Number for Juniper SRX 100
Import
·
over 7 years
www.servicenow.com
cache
Cause: When Discovery is scheduled for the Windows devices, It checks all the credentials for Windows in our instance for the device we are trying to discover. After Powershell tries all the creden...
Error: Authentication Failure with the local MID Server Service Credentials.
Import
·
over 7 years
www.servicenow.com
cache
Error: \[ecc\_agent\_status\] table record missing for MIDSERVER "Midserver name" : no thrown error in Logs.
![image](https://community.servicenow.com/community/image/serverpage/image-id/136209iFE...
Error: [ecc_agent_status] table record missing for MIDSERVER "Midserver name" : no thrown error in Logs.
Import
·
over 7 years
www.servicenow.com
cache
Once the solution training is complete, we need to check if the prediction is working or not. You can test the prediction with the help of REST API Explorer without actually creating a record.
1. ...
Agent Intelligence [Machine Learning] Test the Prediction and Steps to debug - "Prediction not working"
Import
·
over 7 years
www.servicenow.com
cache
This article came from our experience with troubleshooting Service Mapping login failures.
It took a while but we were finally are able to get service mapping working.
It will be good to underst...
Service Mapping: Non Credential Store Configuration: Lessons learned from our journey of adding new mid-servers
Import
·
over 7 years
www.servicenow.com
cache
Hello Indiana SNUG Members,
Join ServiceNow over lunch to discuss the value and best practices for implementing ServiceNow’s Software Asset Management solution.
ServiceNow Software Asset Managem...
Indianapolis Software Asset Management Lunch & Learn: Register Today!
Import
·
over 7 years
www.servicenow.com
cache