ServiceNow News
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We’re currently planning the next Cleveland ServiceNow User Group (SNUG) and are seeking a ServiceNow partner to sponsor the event. Specialist, Premier, Elite, and Build partners are all eligible t...
Cleveland SNUG: Call for Sponsors
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Risk, governance, and compliance (RGC) challenges have grown more complex across industries like finance, pharmaceuticals, and healthcare. These sectors face strict regulations, evolving risks, and...
Transforming Risk Governance and Compliance in Finance Pharma and Healthcare with REDE Innovations
REDE Consulting
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Ontologies are suddenly everywhere but they didn’t come out of nowhere.
In this episode, Juan and Tim chat with Professor Oscar Corcho, who has been doing ontology engineering since the early 2000...
Ontologies Aren’t New with Oscar Corcho - Catalog & Cocktails: The Honest, No-BS Data Podcast
ServiceNow Podcasts
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Enterprise AI agents are moving beyond single platforms. They are discovering tools, invoking MCP servers, and acting autonomously across environments - faster than traditional governance models ca...
ServiceNow AI Gateway: Securing the Next Phase of Enterprise AI
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Ever wondered how CSM works _better together_ with other ServiceNow capabilities like ITSM and FSM to solve customer issues without handoffs, silos, or repeated conversations?
A “Better Together” Story: One Issue, One Journey
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TAKEAWAY - Ontologies Aren’t New with Oscar Corcho
ServiceNow Community
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This is the takeaway episode of our conversation with Professor Oscar Corcho, who has been doing ontology engineering since the early 2000s where we demystify what ontologies actually are, where th...
TAKEAWAY - Ontologies Aren’t New with Oscar Corcho - Catalog & Cocktails: The Honest, No-BS Data Podcast
ServiceNow Podcasts
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about 1 month
The 4.2 release of the ServiceNow SDK has been released to npm <https://www.npmjs.com/package/@servicenow/sdk>
For details on this release, please check the release notes over on github
<https:/...
ServiceNow SDK 4.2
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Speed up your risk product adoption with these handy video tutorials
Speed Learning Series: Hands-on, how-to video tutorials to streamline Risk product adoption
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Exciting news in the realm of secure credential management! 🎉 A top-requested feature, which gathered over 60 community votes, is finally here! We at ServiceNow are proud to announce the launch of ...
ServiceNow and CyberArk: New REST API Integration for Enhanced Credential Management
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Effective model governance and compliance remain critical challenges for organizations relying on complex models to drive decision-making. Many teams struggle with fragmented data, disconnected wor...
Enhancing Model Governance and Compliance with ServiceNow's Integrated Risk Management Solutions
REDE Consulting
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Platform Analytics Workspace | Adding filters to dashboards
ServiceNow Documentation
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🚫 Stop Hard-Coding Sys IDs in ServiceNow Code (Best Practice You Shouldn’t Ignore)
Hard-coding sys\_ids in scripts is one of the most common (and costly) anti-patterns in ServiceNow development. ...
SN Learning Best Practice#1: Why Hard-Coded Sys IDs Are a Problem?
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As ServiceNow developers, we've all seen the temptation to drop a sys\_id directly into a business rule for assignment logic. It works... until it doesn’t.
In this episode of Did You Know: Best Pr...
Clean Assignment Logic in ServiceNow. Stop Hardcoding sys_ids!
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Got SAM questions? We've got answers — 989 of them.
Throughout 2025, ServiceNow customers brought their toughest Software Asset Management questions to our monthly Office Hours sessions. Now, all ...
SAM Office Hours: Complete Q&A Archive
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About This Document
This document contains 74 questions and answers from the SAM Office Hours session held on December 16, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow c...
SAM Office Hours Q&A December 2025 | AMS/EMEA Session
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About This Document
This document contains 24 questions and answers from the SAM Office Hours session held on December 2, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow cu...
SAM Office Hours Q&A December 2025 | EMEA/APAC Session
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About This Document
This document contains 82 questions and answers from the SAM Office Hours session held on November 18, 2025\. SAM Office Hours is a monthly live Q&A session where ServiceNow c...
SAM Office Hours Q&A November 2025 | AMS/EMEA Session
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