A “Better Together” Story: One Issue, One Journey
New article articles in ServiceNow Community
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Jan 22, 2026
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Ever wondered how **CSM** works _better together_ with other ServiceNow capabilities like **ITSM** and **FSM** to solve customer issues without handoffs, silos, or repeated conversations?
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https://www.servicenow.com/community/developer-blog/a-better-together-story-one-issue-one-journey/ba-p/3472485