ServiceNow News
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In this article, I would like to discuss on how to display multiple catalogs in the service portal. We already know that OOB Service Portal supports only a single catalog, which is not a desired so...
Portal diaries: Service Portal — Multiple Catalogs (Part 1)
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I needed to calculate a date that was days prior to another date using only the hours that are available in the "8-5 weekdays excluding holidays" Schedule. Adding Time to a date to calculate a futu...
Calculate Date By Adding or Subtracting Time With A Schedule
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: INTERMEDIATE
Assumes having taken the class [SSNF](https://nowlea...
Mini-Lab - Analysis Example: Chasing Down Hidden Data - Part 1
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Note: This article assumes a basic working knowledge of Service Portal Designer, Service Portal Widget development, and the Widget Editor. In my Service Portal CSS Best Practices post, I mentioned ...
Intro to Configurable Styles for Service Portal Widgets
Developing Creative Business Solutions On ServiceNow on CodeCreative | A ServiceNow Blog
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almost 9 years
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[Knowledge17](https://knowledge.servicenow.com/) is right around...
Going to Knowledge17? Book Time with a ServiceNow Expert Today!
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[](https://community.servicenow.com/now-platform/latest-release.html)
Importing case activities for proper case activity stream functions.docx
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The Self Service Password Reset plugin allows users to Change their own password, and when combined with a [password aging policy](http://wiki.servicenow.com/index.php?title=Force%5FPassword%5FRese...
Password Self-Service : Stuck in the Change Password page
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I had the opportunity to travel with my family for spring break last week. Trekking through several airports, there are many opportunities to witness customer service in action: airline employees, ...
_Leverage existing solutions vs build from scratch_
ServiceNow provides REST and SOAP web service API access its capabilities in the platform. These capabilities may be exposed to 3rd party applic...
A Micro-Service strategy with your internal ServiceNow instance
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1. A planned Marketing Activity is created in MAPapp and submitted for approval.
2. Management approves the activity and investment.
3. Upon approval, and from within MAPapp, the Marketing Manager ...
Accelerate Marketing's Time to Market with ServiceNow
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Wouldn't it be nice if there were only two types of users and two points to direct traffic through your site? When dealing with redirection on an enterprise level, it's rare to just send 'A users' ...
6 ways to set up your Service Portal for redirection SUCCESS!
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Enterprise Architects have a challenging job since they have to understand various technologies and platforms/tools that are being used across the enterprise. They also need tools to manage the roa...
Architects Corner Podcast: Ep2: Doing Enterprise Architecture at ServiceNow using ServiceNow
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