The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Edge Encryption

Edge Encryption allows you to control and possess all encryption keys for encrypted data.

Email

Configure, diagnose and resolve issues with email and notifications.

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.

On-call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

ODBC

Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver.

Persistence

Manage how data is stored on an instance.

Platform

Manage fields, function and tasks within the ServiceNow platform.

• Time zone and Java version (KB0622033)

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.