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This year, submissions more than doubled what we've ever had for the Innovation of the Year award. Over 45 organizations have developed innovative applications on the ServiceNow platform or leverag...

2013 Innovation of the Year Award: FINALISTS

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Don't forget to sign into the K13 live feed and join the Rockies group!\~Steve Taylor\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_...

Don't forget to join the Rockies Live Feed at Knowledge 13

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P90X? So 2012. Try the App Creator.

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Twitter hashtag #know13 is getting busy - only a few days to go!

Twitter hashtag #know13 is getting busy - only a few days to go!

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Hallo liebe User Group,jetzt ist es also soweit. Die Koffer sind gepackt (naja, fast, zumindest steht es ganz oben auf der Todo-Liste), ich bin eingecheckt, die Boarding Passes sind gedruckt. Die P...

Auf zur Knowledge13 ...

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User adoption — achieved through our carefully developed training programmes starting with our System Administration and Scripting classes. You would want to attend these to start your journey int...

What happens in Vegas, stays in Vegas, or maybe not?

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Networking with other fanatical ServiceNow gurus Learning more about our product Getting 2 more days to feast on the many Las Vegas buffets As I mentioned in the subject, I actually have 2654...

2654 Reasons to Attend K13's Pre-conference Training

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Everyone likes disco...

Everyone likes disco...

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What's changing IT's stuck paradigm of training and certification?

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I have always complained silently whenever I was connecting to a web service that contained over eight tag elements that needed data. I even once worked with a web service that required over a hund...

Autogenerate SOAP Message Parameters

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This time Chuck and Andrew cover fundamentals and best practices of client side scripting. It's going to be another full hour of examples and best practices to help make you more effective with Ser...

TechNow Ep 5 | Client-Side Scripting Fundamentals

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Join Crossfuze and BDNA at Knowledge13! Video

Join Crossfuze and BDNA at Knowledge13!

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Seriously folks, eat your Wheaties, drink that triple espresso, and get ready to rumble. You may see me wandering the HACK-THEATRE for the first ever [CreateNow Hackathon](https://knowledge.service...

The CreateNow Hackathon: What will you come up with?

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Dynamic Browser Window Title

Dynamic Browser Window Title

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Tonight I've been busy sorting out my agenda for Knowledge13 - only 2 weeks (and 5 thousand miles) away in Las Vegas.The breadth and variety of content is just amazing. Every 50 minute timeslot for...

My agenda for Knowledge13

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Coolest code checkin comment I saw today

Coolest code checkin comment I saw today

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Not gonna really try and show off anything here - but the documentation for XML API is a bit foggy and I want to share this. I tried to use a few common XML API calls that are a bit of a challenge ...

Dealing with XML API - Parsing the SOAP response.

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We are starting to close some of the classes in PreCon training so if you're on the fence about coming in for training on Sunday and Monday, please come join the fun! As typical, almost 30% of the ...

PreCon Training & Your Success

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Recently I have been getting a lot of questions and request about an old Knowledge presentation (concerning how we use views) to control a SOAP response. It may be best to blog it here and share. ...

How to control what comes back in the SOAP response with a View

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Hello all, I assume everyone is getting excited about K-13 - going to be a great event! If you haven't registered yet, time is running out....you don't want to miss what will likely be the largest ...

Knowledge is almost here!!

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This will be the first post of the series on getting [Backbone.js](http://backbonejs.org/) for designing better Single page apps and UI Pages in Service Now. Back in 2010-2011, When I started work...

Single Page CMS Apps/UI pages with Backbone.js in Service Now

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Sometimes you may want to launch a KB search with a simple click that will use the contents of one or multiple fields from your form as the search text. It is quite simple.Create a UI Action and in...

Add A Simple KB Search to Any Form

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Hello all, I assume everyone is getting excited about K-13 - going to be a great event! If you haven't registered yet, time is running out....you don't want to miss what will likely be the largest ...

Knowledge is almost here!!

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Alright the title may sound a little odd, but I think the concept is kind of cool. Many years ago I talked to some people at Microsoft who had an internal operations knowledge base called "Octane" ...

View other KB articles within KB Articles without leaving the page.

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April 15 was the deadline for the 2013 Innovation of the Year Award. To celebrate, we're handing the blogging reins over to our customer [Pacific Life](http://www.servicenow.com/knowledge.do?syspar...

Pacific Life Eliminates Email Notifications with Web Alerts

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