ServiceNow News
49007 items
Panel: A unified approach to IT service delivery with ITSM+ITOM
Import
·
almost 7 years
www.servicenow.com
Levi Strauss & Co.: Our ServiceNow journey to transform the employee experience and the way we work
Import
·
almost 7 years
www.servicenow.com
Fostering security innovation with real time asset intelligence and incident response
Import
·
almost 7 years
www.servicenow.com
ITBM Customer Panel: Align to initiatives, optimize investments, and rapidly deliver
Import
·
almost 7 years
www.servicenow.com
[](https://community.servicenow.com/now-platform/latest-release.html)
Government relations, budget process, and IT legislation
Import
·
almost 7 years
www.servicenow.com
cache
[](https://community.servicenow.com/now-platform/latest-release.html)
Chaos to excellence: Veolia’s acceleration to ITSM adoption and maturity
Import
·
almost 7 years
www.servicenow.com
cache
Enabling business service agility and next-gen customer service in the telecom industry
Import
·
almost 7 years
www.servicenow.com
Session Code: BRE1072
Presenter(s): Edward, Jamie, Dennis
Company(s): Big Lots, Big Lots, Big Lots
Abstract:
This will be a discussion of how Big Lots has moved outside of the IT box and utili...
Novel thinking for process improvement, scoped applications, and Service Catalog in unusual areas
Import
·
almost 7 years
www.servicenow.com
cache
SHARKSEER: Leveraging ITSM and ITBM to manage Department of Defense mission requirements
Import
·
almost 7 years
www.servicenow.com
Is your IT divided? Let ServiceNow harmonize the traditional and digital IT roles
Import
·
almost 7 years
www.servicenow.com
Show me the money: Using Performance Analytics to demonstrate the business value of IT
Import
·
almost 7 years
www.servicenow.com
ITAM superstars: When business, service, operations, HR, and ITAM combine
Import
·
almost 7 years
www.servicenow.com
Session Code: BRE1475
Presenter(s): Melissa
Company(s): Comerica Bank
Abstract:
Comerica Bank has recently fundamentally modernized their technology strategy while continuing to prioritize the...
Service Mapping: Improve incident triage, reduce change risk, and eliminate manual design maintenance
Import
·
almost 7 years
www.servicenow.com
cache
From escalation to automation: How to make life easier for a Managed Services Provider
Import
·
almost 7 years
www.servicenow.com
Session Code: LAB1614
Presenter(s): Pieter, Ramya
Company(s): ServiceNow, ServiceNow
Abstract:
Performance Analytics breakdowns deliver the ability to drill into different layers of your score...
Performance Analytics 301: Visualizing hierarchical data in your dashboards
Import
·
almost 7 years
www.servicenow.com
cache
Session Code: LAB1615
Presenter(s): Shayan, Adam
Company(s): ServiceNow, ServiceNow
Abstract:
This highly technical lab is for all the Performance Analytics and reporting administrators out th...
Performance Analytics 302: Deep dive for Performance Analytics and reporting admins
Import
·
almost 7 years
www.servicenow.com
cache
"Invisible IT" said the CIO: The story of how we delivered it
Import
·
almost 7 years
www.servicenow.com
Session Code: LAB1612
Presenter(s): Dale, Matt
Company(s): ServiceNow, ServiceNow
Abstract:
Focusing executives, service owners, and front-line workers on the same business outcome is not an e...
Performance Analytics 202: Achieving continual service improvement
Import
·
almost 7 years
www.servicenow.com
cache
Session Code: LAB1313
Presenter(s): Mohammad, Abed
Company(s): ServiceNow, ServiceNow
Abstract:
In order to get the most out of ITOM Event Management, it's important to have proper association...
The binding problem: Advanced strategies in associating alerts to CIs
Import
·
almost 7 years
www.servicenow.com
cache