Session Code: LAB1615

Presenter(s): Shayan, Adam

Company(s): ServiceNow, ServiceNow

Abstract:

This highly technical lab is for all the Performance Analytics and reporting administrators out there, and will focus on behind-the-scenes configuration tasks. In this lab, you’ll manage indicator sources, configure data collection jobs, do a deep dive on formula indicators, move dashboards between instances, enable advanced scheduling features, manage dashboard and reporting permissions, and use diagnostics to troubleshoot configuration problems. You’ll walk away from this lab with the skills to effectively manage Performance Analytics and reporting in your ServiceNow instance.

Prerequisite: Performance Analytics 101 or significant Performance Analytics experience recommended.