For each ServiceNow release, I explore the city it is named after and attempt to draw parallels to our Process Mining enhancements. With Yokohama I didn’t have to look too far. Besides being known for its microbreweries (which almost side-tracked the rest of my research), I learned that Yokohama is known for many of Japan’s famous first’s – first bakery, brewery, photo studio, cinema, newspaper, public restroom and ice cream.

That’s appropriate because Yokohama will come to be known for a famous first when it comes to our Process Mining solution – our first AI Agent powered enhancement is being released in Yokohama with our work notes analysis summarization skill.