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ServiceNow SAMPLE REST MESSAGE - GET (Service Request Table)

ServiceNow Blog · Jan 04, 2024 · article

 ServiceNow SAMPLE REST MESSAGE

 Service Catalog API

REST Message:

 to query a ServiceNow instance, use a table API type endpoint and variable substitution for the sys id parameter:
 
endpoint:
 
https://dev126222.service-now.com/api/now/table/sc_request/${sys_id}

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Example Script: 

var sSYSID = '6eed229047801200e0ef563dbb9a71c2';
try {
    var r = new sn_ws.RESTMessageV2('RemoteServiceNowInstance', 'GET_Request_Status');
    r.setStringParameterNoEscape('sys_id', sSYSID);
    var authentication_type = 'basic';
    var profile_name = '6016d39dc3ef3510311f1c5ce00131f1';
    //--override authentication profile
    //--authentication type ='basic'/ 'oauth2'
    r.setAuthenticationProfile(authentication_type, profile_name);
    var response = r.execute();
    var responseBody = response.getBody();
    var httpStatus = response.getStatusCode();
    gs.print('response_status=' + httpStatus);
    var parsed = JSON.parse(responseBody); // turn it into a true JSON object  

    gs.print('responseBody=' + responseBody.toString());
    //--get the REQ state
    gs.print('REQstate='+parsed.result.state.toString());
    gs.print('REQrequest_state='+parsed.result.request_state.toString());
} catch (ex) {
    var message = ex.message;
    gs.print('ERR::' + ex.toString())
}

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http://www.cloudminus89.com/2024/01/servicenow-sample-rest-message.html