var grECCQ=new GlideRecord('ecc_queue'); //var sysid='8929f7ec4fed2700ddd0ecd18110c765'; sysid='2d616f684f2d2700ddd0ecd18110c71c'; if (grECCQ.get('sys_id', sysid)){ var pl_xml=new XMLDocument(grECCQ.payload); var inodes= pl_xml.getNodes("//parameter"); for (x=0;x<inodes.length;x++){ //gs.print(inodes.item(x).getAttribute('name') + '::: ' + inodes.item(x).getAttribute('value')); var sname=inodes.item(x).getAttribute('name'); //if (sname=='sequence'){ if (sname=='error_string'){ sValue=inodes.item(x).getAttribute('value'); gs.print('sValue=' + sValue); if (sValue!=''){ gs.print('ERR!!'); } } } var sErrChk2=pl_xml.getNodeText("//error"); gs.print(sErrChk2);

}

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },