Welcome to **IT Service Management Implementation** at Knowledge24 Now Learning Pre-Conference Training!

We will be using this forum to:

* Connect – You are welcome to introduce yourself using the COMMENT button and share your role within your organization and what you hope to get from this learning experience.
* Ask and answer questions - Please post comments or questions here using the COMMENT button. Classroom staff will respond to the best of their ability.
* Share resources – Let us share resources and links that will be valuable for future reference.

**NOTE:** Now Learning staff will be monitoring this article until May 24.