ServiceNow Watsonx GENAI integration
Proivision watsonx instance
https://eu-de.dataplatform.cloud.ibm.com/registration/stepone?context=wx&preselect%5Fregion=true
Create a API key
Create a project in watsonx
https://dataplatform.cloud.ibm.com/wx/home?context=wx
Fetch the code to access Watsonx ai API from prompt session
https://dataplatform.cloud.ibm.com/wx/prompts?context=wx&project%5Fid=
code on top right
Integrate PDI with github
https://github.com/anilvaranasi/GENAIConnector
Install scoped app in ServiceNow
https://.service-now.com/$studio.do?sysparm_transaction_scope=global&sysparm_nostack=true
Update system properties for APIkey and Project ID
https://.service-now.com/sys_properties_list.do?sysparm_query=sys_scope%3Da8694c9897c1...
Refresh Token
https://.service-now.com/nav_to.do?uri=x_146833_genaico_0_watsonxaitoken.do?sys_id=16b05854970546105f703dafe153af20
Test the integration
https://.service-now.com/x_146833_genaico_0_watsonxaiinput_list.do?sysparm_clear_stack=true
Check token usage in WatsonX
https://dataplatform.cloud.ibm.com/projects//overview?context=wx
https://www.servicenow.com/community/now-platform-articles/servicenow-watsonx-genai-integration/ta-p/2873208