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ServiceNow Watsonx GENAI integration

Import · Mar 21, 2024 · article

Proivision watsonx instance

https://eu-de.dataplatform.cloud.ibm.com/registration/stepone?context=wx&preselect%5Fregion=true

Create a API key

https://cloud.ibm.com/iam

Create a project in watsonx

https://dataplatform.cloud.ibm.com/wx/home?context=wx

Fetch the code to access Watsonx ai API from prompt session

https://dataplatform.cloud.ibm.com/wx/prompts?context=wx&project%5Fid=

code on top right

Integrate PDI with github

https://github.com/anilvaranasi/GENAIConnector

Install scoped app in ServiceNow

https://.service-now.com/$studio.do?sysparm_transaction_scope=global&sysparm_nostack=true

Update system properties for APIkey and Project ID

https://.service-now.com/sys_properties_list.do?sysparm_query=sys_scope%3Da8694c9897c1...

Refresh Token

https://.service-now.com/nav_to.do?uri=x_146833_genaico_0_watsonxaitoken.do?sys_id=16b05854970546105f703dafe153af20

Test the integration

https://.service-now.com/x_146833_genaico_0_watsonxaiinput_list.do?sysparm_clear_stack=true

Check token usage in WatsonX

https://dataplatform.cloud.ibm.com/projects//overview?context=wx

View original source

https://www.servicenow.com/community/now-platform-articles/servicenow-watsonx-genai-integration/ta-p/2873208