Is Gen AI the opportunity of 2024? It's a question that resonates with many as we stand at a new era in artificial intelligence. This post aims to shed light on Gen AI, with a particular focus on Chat GPT, Large Language Models (LLMs), and introducing you to some of the key players in this exciting field.

Chat GPT: A Phenomenon in Two Months

Let's start with an intriguing fact: Chat GPT gained a staggering 100 million users in just two months! This incredible growth signifies the rapid adoption and widespread recognition of this technology.

To put it into perspective, consider how other digital products fared in their journey to 100 million users.

• Google Translate, for example, took 78 months to achieve this milestone.
• Instagram accomplished the same feat in 30 months,
• TikTok did it in just 9 months.

But what is Chat GPT?

Chat GPT, short for Chat Generative Pre-trained Transformer, is a chatbot interface developed by OpenAI. It's an interface that can provide answers based on your questions. When you engage with Chat GPT, it responds by leveraging the GPT architecture.

Deciphering GPT

But what about the "GPT" in Chat GPT?

It stands for Generative Pre-trained Transformer. It's a deep learning architecture that excels at understanding and generating human language. This architecture relies on a neural network that has been (Pre-)trained on a massive dataset of text, enabling it to generate coherent and contextually relevant text.

LLMs in the Market

Large Language Models (LLMs) play a central role in the world of AI. These models are at the forefront of the AI revolution, and several leading companies have harnessed their power. OpenAI, Microsoft, Google, and ServiceNow are currently the most relevant LLMs for the ServiceNow ecosystem. More on this in a later blog and video.

• ServiceNow has it's domain specific Now LLM,
• Open AI and Microsoft use GPT,
• Google has Bard

ServiceNow has made many acquisitions and partnered with Hugging Face and Nvidia to accelerate their Large Language Model (LLM) development.

There are many companies that are developing or have developed LLMs, see below (not an extensive list):

Source: https://www.cbinsights.com/research/large-language-model-operations-llmops-market-map/

For a quick and high-level insight into this topic, I have also created a short video that complements this article. You can watch it on my YouTube channel.