OPTION 1:

var sys_id='14d3ca4b1b2ebd50af03dce0b24bcbfc';

var producerVars_allVars = new GlideRecord('question_answer');

producerVars_allVars.addQuery('table_sys_id', sys_id);

producerVars_allVars.addQuery('question.type', '!=', 11);

producerVars_allVars.addQuery('question.type', '!=', 19);

producerVars_allVars.addQuery('question.type', '!=', 20);

producerVars_allVars.query();

while (producerVars_allVars.next()) {

var varName = producerVars_allVars.question.name.toString();

//if (varName == 'business_role_iga') {

var sVar=('VARIABLE NAME: '+producerVars_allVars.question.name.toString() + ' \nVARIABLE VALUE=' +

producerVars_allVars.value);

gs.print('************');

//--https://docs.servicenow.com/bundle/vancouver-api-reference/page/script/server-scripting/concept/c\_ScriptableServiceCatalogVariables.htmlvar table = 'x_cls_clear_skye_i_group_operations';

var ticketNumber = 'ACR0001191';

var optVariableName = '';

var optVariableName_db = '';

var gr = new GlideRecord(table);

gr.addQuery('number', ticketNumber);

for (var prop in gr.variables) {

var variable = gr.variables[prop].getDisplayValue();

var v = gr.variables[prop];

gs.print('variable name :' + prop + '; variable displ value : ' + variable + ' ;variable raw value : ' + v);

var label = v.getGlideObject().getQuestion().getLabel();

var variableName = v.getGlideObject().getQuestion().getName();

gs.print('label :' + label + '; variableName : ' + variableName);

gs.print('ERR2::' + ex2.toString())

gs.print('ERR1::' + ex.toString())

gs.print(vars.toString())

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },