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Creating a CMDB Integration: Video Series

Import · Sep 05, 2023 · article

In this video series, I walk through a process similar to how we at ServiceNow create Service Graph Connectors (SGC). The SGC program is very structured with certain standards and architectural requirements, so these videos don't follow all of those exactly (I don't create a navigation menu, ATF tests, a guided setup, or some of the other things that make a SGC a SGC), but my hope is that you will see most of the tooling and process to build a proper CMDB integration.

The Pre-build Work

Part 1: Understanding the data source

Part 2: Know the data model and create a mapping

The Scaffolding

Part 3: Creating the CMDB application

The Bulk of Development

Part 4: Creating data sources

Part 5: Creating the ETL definitions

Some Extras

A Few Advanced Topics

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https://www.servicenow.com/community/cmdb-articles/creating-a-cmdb-integration-video-series/ta-p/2662942