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ServiceNow Service Catalog Advanced Reference Qualifier in SCOPED app

Import · Jun 07, 2023 · article
  • the script include is created within the scoped app but needs to be accessible from all scopes
  • client callable box does not need to be ticked

javascript:'sys_idIN' + new x_cls_clear_skye_i.ClearSkyeTableServerSide().retrieveMemberships(current.variables.account)

javascript:'sys_idIN'+new x_cls_clear_skye_i.ClearSkyeTableServerSide().retrieveMemberships(current.variables.account.toString())

note the 'variable attributes' field on the variable:

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=group

(my observation is that ref_qual_elements=account causes the filter to BREAK!! So leave it out

also, it does not appear to be possible to pass the value of another reference variable using .retrieveMemberships(current.variables.account) but I managed to get it working using

.retrieveMemberships(current.variables.account.toString())

seems necessary to click the 'run filter' button on the list collector to pull back the results

var ClearSkyeTableServerSide = Class.create();

ClearSkyeTableServerSide.prototype = {

initialize: function() {},

retrieveMemberships: function(acc) {

aReturnVals.push('775fafa697e5ad10df843a300153afb6');

aReturnVals.push('9aaf672a97e5ad10df843a300153af0b');

type: 'ClearSkyeTableServerSide'

retrieveMemberships: function(acc) {

//gs.warn('acc=' + acc + '::ClearSkyeTableServerSide.retrieveMemberships');

var grAc = new GlideRecord('x_cls_clear_skye_i_account');

grAc.addQuery('sys_id', acc);

var grMem = new GlideRecord('x_cls_clear_skye_i_m2m_groups_ilm_objects');

grMem.addQuery('ilm_object', grAc.sn_object_id);

aReturnVals.push(grMem.sys_id+'');

gs.warn('REC NOT FOUND::ClearSkyeTableServerSide ['+acc+']');

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },

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http://www.cloudminus89.com/2023/06/servicenow-service-catalog-advanced.html