So here is the situation we have and what we are trying to do

I have a Variable Set - User Information

It has the following

Customer Name (reference to active users)

Manager - Customers Manager

Business Reason for Request

 

What we are trying to do

Manager should be read only, unless the person is part of a group that is allowed to select someone else to approve their request.  We have some EA's that have multiple managers that might have to approve.

 

For the below 

We made a group called SN-Multi Approvers, then I added myself to the group for testing.

 

I found this as a possible solution

1. Create a Display Business Rule 

2. Navigate to  Business Rules  in the Application Navigator.

3. Click  New.

4. Fill in the form:

   • Name : A descriptive name (e.g., Set g_scratchpad for Group Membership).
   • Table : Select the table where the variable set is used (e.g., sc_req_item, sc_task, or the specific table if used outside the catalog).
   • Active : Checked.
   • Advanced : Checked.
   • When to run :
   • When : Display

5. In the  Script  field, add the following code, replacing 'YOUR_GROUP_NAME' with the actual name of the group: 

 

javascript

(function executeRule(current, previous /\*null when async\*/) { // Check if the current user is a member of the specified group and store the result (true/false) in g\_scratchpad g\_scratchpad.isGroupMember = gs.getUser().isMemberOf('YOUR\_GROUP\_NAME'); })(current, previous);

1. Save  the Business Rule. 

 

1. Create a Catalog Client Script 

2. Navigate to  Catalog Client Scripts  under  Service Catalog  >  Catalog Administration  in the Application Navigator.

3. Click  New.

4. Fill in the form:

   • Name : A descriptive name (e.g., Make Variable Read Only if Group Member).
   • Applies to : A Variable Set
   • Variable Set : Select the relevant variable set.
   • UI Type : All (ensures it works in both the standard UI and Service Portal).
   • Type : onLoad.

5. In the  Script  field, add the following code, replacing 'your_variable_name' with the actual name of the variable you want to make read-only: 

 

javascript

function onLoad() { // Check the value from the g\_scratchpad set by the Business Ruleif (g\_scratchpad.isGroupMember == 'true') { // Make the variable read-only.// Use the 'variables.' prefix for variables within a variable set in the catalog environment g\_form.setReadOnly('your\_variable\_name', true); // If you have multiple variables, you can set them individually:// g\_form.setReadOnly('another\_variable\_name', true); } }

1. Save  the Catalog Client Script. 

Now, when a user who is a member of the specified group loads the form containing the variable set, the variable will be automatically set to read-only. 

 

 

My Assumption is this was designed to make the Manager field READ Only, so I set that to False and it should make is open for anyone that is in the group

Currently its not working, and wondering if I missed something or if anyone has any ideas