Hi Team,

I would like to understand how a Knowledge Article moves to the Pending Retirement state in ServiceNow.

• Is this state triggered automatically based on a defined timeline or expiry date?
• Is there any scheduled job or workflow that controls this transition?
• Or does it require manual action from the Knowledge Manager/Owner?

Could you please clarify if there is a standard timeline configuration that moves an article to Pending Retirement?

Thank you in advance for your guidance.