Hardware Asset Management, or HAM, helps to automate and support lifecycle management and strategic decision-making for your IT environment. This video covers: 00:00 Intro 00:46 Hardware Asset Workspace 01:03 Inventory view 01:15 Asset estate view 01:28 Model management view 01:36 Procurement view 01:43 Contract management view 01:49 Content lookup view 01:58 End-to-end lifecycles 02:52 Asset workflows 04:55 Normalization #servicenow #servicenowdemo #ham #hardwareassetmanagement For more information on Hardware Asset Management, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/ham-landing-page.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/