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varanawesomenow - Fix IRE Partial Payload Errors (missing dependency )

Import · Dec 13, 2022 · article

When loading ip address CI data or any of the classes that have hosting / containment rules if payload doesnt contain required hosting / container CI information then you may run into missing dependency errors

  1. Navigate to configuration -> Identification / Reconciliation -> Identification simulation

  2. select start with existing payload

  3. provide the payload that is giving errors

"className": "cmdb_ci_network_port",

"discovery_source": "VARAN",

"company": "37ce28a097af4990f90071e3a253af9b",

"ip_address": "10.116.2.14",

"correlation_id": "34967511",

"serial_number": "varanserial34967511"

"sys_object_source_info": {

"source_recency_timestamp": "2022-12-12 05:27:10",

"source_feed": "VARANDataLoad LoadIpAddress 2.0",

"source_native_key": "34967511"

"internal_id": "b69ed21fa66b115029b0abfd6c5f7878",

"updateWithoutDowngrade": "true"

"ire_received_time": "2022-12-12 05:27:12"

"className": "cmdb_ci_ip_address",

"operational_status": "1",

"u_account": "37ce28a097af4990f90071e3a253af9b",

"correlation_id": "10.116.2.14|34967511",

"ip_address": "10.116.2.14",

"u_service_id": "809099",

"u_primary_source": "Vantive",

"discovery_source": "VARAN",

"owned_by_cmdb_ci": "c59141831ba74994ebf26286624bcb6c",

"location": "a6c469081ba3c590c4d72024604bcb47",

"company": "37ce28a097af4990f90071e3a253af9b",

"sys_object_source_info": {

"source_recency_timestamp": "2022-12-12 05:27:10",

"source_feed": "VARANDataLoad LoadIpAddress 2.0",

"source_native_key": "10.116.2.14|34967511"

"internal_id": "3a9ed21f136b11507eb13b8bee913978",

"updateWithoutDowngrade": "true"

"ire_received_time": "2022-12-12 05:27:12"

"parent_id": "b69ed21fa66b115029b0abfd6c5f7878",

"child_id": "3a9ed21f136b11507eb13b8bee913978",

"type": "Owns::Owned by",

"source_feed": "VARANDataLoad LoadIpAddress 2.0",

  1. Navigate to configuration -> Identification / Reconciliation -> Metadata Editor

  2. Check for Hardware rule to understand how to setup a new rule

  3. Depending on class to which IP address hosting rule has to be configured

select configuration item type = class (for example esx server)

Relationship type = Owns::Owned by

Reverse relationship direction = true

View original source

https://www.servicenow.com/community/now-platform-articles/varanawesomenow-fix-ire-partial-payload-errors-missing/ta-p/2413259