logo

NJP

ServiceNow - "skip to page content" issue with announcements on service portal

Import · May 18, 2022 · article

appears to be no workaround or fix at present

Ref:

https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB0994809

  • Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome

KB0994809

Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome

29 Views Last updated : Mar 16, 2022 CustomerCopy Permalink Subscribe

Description

Skip to page content - button is visible on the portal home page when the announcement is dismissed in Rome

Steps to Reproduce

Issue is happening from Rome version. > Login to Rome version instance > Create a announcement on /sp. > Navigate to portal /sp > Dismiss the announcement. > Observe that there is "Skip to page content" button visible. Is there a way to disable this button. This button was not visible in Paris, Quebec, Orlando after announcement dismissal. Expected behavior: "Skip to page content" button not visible. Actual behavior: "Skip to page content" button visible.

View original source

http://www.cloudminus89.com/2022/05/skip-to-page-content-issue-with.html