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ServiceNow - Embedded widget variable on record producer to display major incidents for services selected

Import · Apr 25, 2022 · article

variable on the item:

Widget:

CSS:

.mi {color: red; font-size: 15px; font-weight: bold;

}

HTML:

Are you impacted by any of below Incident?
{{::item.num}} - {{::item.short\_description}}

Server script:

(function() { /* populate the 'data' object */ /* e.g., data.table = $sp.getValue('table'); */ if (input) { //gs.addErrorMessage('gr.number.toString()'); var items = []; var idx = 0; // var item = {}; session.onlineImpersonate("system"); var itemsGR = new GlideRecord("incident"); itemsGR.addQuery("service_offering", input.message); itemsGR.addEncodedQuery('active=truemajor_incident_state=accepted'); itemsGR.query(); while (itemsGR.next()) { var item = {}; item.short_description = itemsGR.short_description.toString(); item.num = itemsGR.number.toString(); //item.business_impact = itemsGR.business_impact; item.sysId = itemsGR.sys_id.toString(); // item.shorty =gr12.short_description.toString(); items[idx] = item; //gs.addErrorMessage('gr.number.toString()'+ items[idx].toString()); idx++; } data.items = items; session.onlineUnimpersonate(); }

})();

Client controller:

api.controller = function($scope) { /* widget controller */ var c = this; $scope.$watch(function() { if ($scope.page.g_form) { return $scope.page.g_form.getValue('service_offering'); } }, function(value, oldValue) { //validate that value is not the same as oldValue (loading) if (value != oldValue) { //execute on change of the variable c.data.message = value; c.server.update(); // alert(value); } }); c.display = function(a) { //alert(a); $scope.page.g_form.setDisplay('parent_incident', true); $scope.page.g_form.setValue('parent_incident', a.toString()); $scope.page.g_form.setDisplay('parent_incident', false); //g_form.setDisplay('parent_incident',false); };};

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },

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http://www.cloudminus89.com/2022/04/embedded-widget-variable-on-record.html