var instURL = gs.getProperty('glide.servlet.uri');if (instURL.indexOf('https://XXXXprod.service-now.com') > -1) { gs.print('do not run on prod');} else { updateMissingCorrelationIDs();} function updateMissingCorrelationIDs() { var grCIs = new GlideRecord('cmdb_ci'); grCIs.addQuery('discovery_source', 'SGO-Dynatrace'); grCIs.addQuery('correlation_id=NULL'); grCIs.addQuery('nameISNOTEMPTY'); // grCIs.setLimit(500); grCIs.query(); //gs.print(grCIs.getRowCount()); var iCount = 0; var arrSYSIDS = []; while (grCIs.next()) { try { var grCIs2 = new GlideRecord('cmdb_ci'); grCIs2.addQuery('correlation_id', grCIs.name);

grCIs2.query();

if (!grCIs2.next()) { iCount++;

var arr1 = [grCIs.sys_id.toString(), grCIs.name.toString()];

arrSYSIDS.push(arr1);

} } catch (ex) { continue; } if (iCount == 10) { break; } } gs.print('arrSYSIDS.length=' + arrSYSIDS.length);

for (i = 0; i < arrSYSIDS.length; i++) {

for (j = 0; j < arrSYSIDS[i].length; j++) {

var sSysID = arrSYSIDS[i][0]; var sName = arrSYSIDS[i][1]; var grCIs3 = new GlideRecord('cmdb_ci'); grCIs3.addQuery('correlation_id=NULL'); grCIs3.addQuery('sys_id', sSysID); grCIs3.query(); if (grCIs3.next()) { if (grCIs3.name == sName) { //grCIs3.correlation_id = sName; //grCIs3.update(); gs.print(sSysID + ',' + sName); } } } }

}

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },