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ServiceNow Application List

Blog - ServiceNow Elite · Nov 17, 2019 · article

List of available ServiceNow applications as of November 2019. Let me know in the comments if I missed any!

IT Service Management

  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Request Management
  • Procurement
  • Contract Management
  • Service Portal
  • Virtual Agent
  • Agent Chat
  • Predictive Intelligence
  • Performance Analytics
  • Walk-up Experience
  • Knowledge Management
  • Asset Management (Hardware)
  • Cost Management
  • Reports
  • Dashboards
  • Service Level Management
  • Configuration Management
  • Benchmarks
  • Surveys and Assessments
  • Continual Improvement Management
  • System Status
  • Outage Management
  • Major Incident Management
  • Now Mobile
  • Mobile Agent
  • Mobile Onboarding
  • Agent Workspace
  • Service Owner Workspace
  • Vendor Manager Workspace
  • Vendor Ticketing
  • Enterprise Onboarding and Transitions
  • Employee Service Center
  • Service Desk Call
  • Continual Improvement Management

IT Operations Management

  • ITOM Visibility
  • ITOM Health
  • ITOM Optimization
  • Discovery
  • Service Mapping
  • Event Management
  • Operational Intelligence
  • Cloud Management
  • Integration Hub / Orchestration
  • Data Certification

IT Business Management

  • Application Portfolio Management
  • Demand Management
  • Resource Management
  • Innovation Management
  • Scaled Agile Framework (SAFe)
  • Financial Planning
  • Project Portfolio Management
  • Agile Development
  • Test Management
  • Automated Test Framework
  • Financial Modeling
  • Financial Charging
  • Finance Close Automation
  • Investment Funding

Software Asset Management

  • Software Asset Management Foundation
  • Software Asset Management Premium

Security Operations

  • Security Incident Response
  • Vulnerability Response
  • Configuration Compliance
  • Threat Intelligence
  • Trusted Security Circles
  • Performance Analytics for Security Operations

Governance, Risk, and Compliance

  • Policy and Compliance Management
  • Risk Management
  • Audit Management
  • Vendor Risk Management
  • Advanced Risk
  • Use Case Accelerators
  • Performance Analytics for GRC

Customer Service Management

  • Customer Service Management
  • Agent Workspace
  • Case and Major Issue Management
  • Predictive Intelligence
  • Omni-Channel
  • Visual Workflow and Automation
  • Appointment Booking
  • Self Service
  • Virtual Agent
  • Field Service Management
  • Communities
  • Service Management for Issue Resolution
  • Proactive Customer Service Operations
  • Customer Service Management Mobile app
  • Customer Data Management
  • Visual Task Assignment
  • Self-Service
  • Surveys
  • Reports and Dashboards
  • Performance Analytics
  • Operations Management
  • Financial Modeling
  • Project Portfolio Management

HR Service Delivery

  • Case and Knowledge Management
  • Employee Service Center
  • Enterprise Onboarding and Transitions
  • Employee Document Management
  • Performance Analytics for HR Service Delivery
  • Virtual Agent
  • Predictive Intelligence

Service Management

  • Facilities Service Management
  • Finance Service Management
  • Marketing Service Management

Now Platform

  • Custom Applications
  • Automated Test Framework
  • Service Portal
  • Certified Applications
  • Integrations
  • Managed Documents
  • Anonymous Connect Support
  • CTI Softphone
  • Delegated Development
  • Team Development
  • Translations
  • Multi Provider SSO
  • IP Range Based Authentication
  • On Call Scheduling
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https://www.servicenowelite.com/blog/2019/11/17/servicenow-application-list