downloading the agent folder for a manual MID server upgrade:

MID Server Stop/Start/Status commands

sudo /usr/bin/systemctl stop mid

sudo /usr/bin/systemctl start mid

/usr/bin/systemctl status mid

rename the agent folder to old_agent using:

mv agent old_agent_nov2019

delete folder and contents:

run commands to restore backup files:

cp config.xml /app/midserver/agent/

cp wrapper-override.conf /app/midserver/agent/conf/

cp agent_keystore.jks /app/midserver/agent/keystore/

cp cacerts /app/midserver/agent/jre/lib/security/

view a file contents read only

vi /app/midserver/agent/conf/wrapper-override.conf

then :q to exit without saving

2019-08-05 08:34:49 PROD root@:~> $ find / -name *glide-dist-upgrade.log* 2>>/dev/null

ps -ef | grep -i "upgrade"

display current directory

create a directory, e.g. 'keystore' in agent folder

grant permissions on a folder

You can use command : chmod 777

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },