(much neater ways of doing this with generic UI macro/widget but this was pulled together at very short notice)

store the url, remember to prefix with https:// !!

UI MACRO:

<?xml version="1.0" encoding="utf-8" ?>

Click here

var ext_url=getMessage('ritm.hardwarereq.url');

window.open(ext_url, "_blank");

//or in popup: window.open(ext_url, "s", "resizable=yes, toolbar=no, location=no, directories=no, status=no, menubar=no, scrollbars=yes, copyhistory=no").blur();

Click here

function($scope, i18n, $window) {

$scope.load_ext_url = function() {

//console.log("message", 'run the op');

//var ext_url=i18n.getMessage('ritm.hardwarereq.url');

// alert('URL: ' + r.data.exturl);

c.server.get().then(function(r){

var ext_url=r.data.exturl;

/* populate the 'data' object */

/* e.g., data.table = $sp.getValue('table'); */

data.exturl=gs.getMessage('ritm.hardwarereq.url');

//gs.addInfoMessage(data.exturl)

SERVICE CATALOG VARIABLE:

Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an encoded query embedded in the GlideRecord , e.g. var grProf = new GlideRecord ( 'x_cls_clear_skye_i_profile' ); grProf . addQuery ( 'status=1^ owner=NULL ' ); grProf . query (); even better use the glideRecord addNotNullQuery or addNullQuery option 2 JSUtil.nil / notNil (this might be the most powerful. See this link ) example: if ( current . operation () == 'insert' && JSUtil . notNil ( current . parent ) && ! current . work_effort . nil ()) option 3 there might be times when you need to get inside the GlideRecord and perform the check there, for example if the code goes down 2 optional routes depending on null / not null can use gs.nil : var grAppr = new GlideRecord ( 'sysapproval_approver' ); var grUser = new GlideRecord ( 'sys_user' ); if ( grUser . get ( 'sys_id' , current . approver )){

Classic UI : var sURL_editparam = gs . action . getGlideURI (). getMap (). get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); } Portal : var sURL_editparam = $sp . getParameter ( " sysparm_aparameter " ); if ( sURL_editparam == 'true' ) { gs . addInfoMessage ( 'parameter passed ); }

Call a script include to apply a reference qualifier on a catalog item variable: - variable reference qualifier dependent on another variable selection, in this case a variable referencing sys_user (requested_for) On the catalog item form. variable name to apply ref qual filter : retail_equipment variable reference qualifier (on cmdb table ): javascript : new refqual_functions (). lostStolen_getAssignedCIs (); client-callable script include ( refqual_functions) function : lostStolen_getAssignedCIs : function (){ //--called from variable set client script, for lost/stolen request (service catalog) gs . log ( current . variables . requested_for , 'retail_lostStolen_getAssignedCIs' ); return ( 'install_statusNOT IN8,7owned_by=' + current . variables . requested_for ); //owned_by=1269b79937f1060041c5616043990e41install_statusNOT IN8,7 },