Agentic AI Doesn’t Wait. Can ITIL Still Lead?
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Jun 02, 2025
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**Agentic AI Doesn’t Wait. Can ITIL Still Lead?**
ITIL gave us structure. Agentic AI rewrites the tempo. If you’re still designing for human-paced work, you’re not building for what’s next.
👇 Let’s break down where ITIL fits—and where it doesn’t.
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https://www.servicenow.com/community/servicenow-ai-platform-blog/agentic-ai-doesn-t-wait-can-itil-still-lead/ba-p/3279276