Innovation: When Doing It Better Isn’t Enough
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Mar 31, 2025
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Transformation doesn’t start with AI. It starts with imagination.Once you’ve cleaned up the chaos, you earn the right to think bigger.
Innovation is where you start solving new problems—not just making old ones more efficient.
In this blog, I explore what innovation really means in the ServiceNow space (hint: it’s not just Virtual Agent or GenAI).
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https://www.servicenow.com/community/in-other-news/innovation-when-doing-it-better-isn-t-enough/ba-p/3222010