ServiceNow News
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Select users will notice that the HI Service Portal incident form has a new look! We have removed incident categories from the form during the incident submission process for selected Enterprise us...
New Pilot Program: Incident Categories automatically populated in the HI Service Portal!
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In ServiceNow, we use [scripts](http://wiki.servicenow.com/index.php?title=Script%5Fin%5FServiceNowgsc.tab=0) to extend your instance beyond standard configurations. When creating scripts like [bus...
3 examples debugging ServiceNow scripting in Google Closure Compiler
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[LDAP Imports](https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/integrate/ldap/concept/c%5FLDAPIntegration.html) allow administrators to keep ServiceNow users and groups sync'ed...
Catch a dropped user or group when doing a LDAP Import through the MID Server
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[](https://community.servicenow.com/now-platform/latest-release.html)
How Banks are using the ServiceNow platform to improve HR Services
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Interview with Mike Allen - MVP and Community Top Contributor
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Entitlements or User Criteria control accessibility of categories and catalog items in Service Catalog. These are evaluated before rendering the pages while browsing the Catalog. The purpose of thi...
How does User criteria and Entitlements apply to Categories and Catalog items
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Votre force de travail est la ressource la plus importante de l'entreprise. Avez-vous le même niveau d'exigence pour les RH vis í vis de vos employés que vos collaborateurs ont depuis longtemps ave...
Votre environnement de travail freine-t-il la productivité de vos collaborateurs ?
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We recently had the opportunity to talk with one of the Community's Leading [Top Contributor](https://community.servicenow.com/community?id=community%5Fstatic&sys%5Fid=dbc3be65dbdc5bc0b322f4621f961...
Top Contributor Interview: Meet Mike Allen, Community MVP 2016
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The primary system log transaction table in a ServiceNow instance is the [syslog transaction table](https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/time/reference/r%5F...
Preserve performance by halting excessive logging in syslog tables
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Lately, I've been writing about some pesky issues in Service Catalog, particularly with variables and UI policies. My most recent blog post was about an error that appeared after a [new variable or...
Variables with a write role clashing with catalog UI policies & client scripts
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This video shows how to create and configure service catalog list collector variables to present options to customers when ordering items from the service catalog. It applies to ServiceNow Geneva a...
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Video: How to Use Service Catalog List Collector Variables
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