Warren Chan
Senior Staff Inbound Product Manager – Platform and AI Innovation Solutions
Conference Sessions
The Innovation Framework: How Early Concepts Evolve Into Agentic Solutions
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Big ideas aren’t born perfect—they’re built, tested, and reimagined together. Join ServiceNow’s AI Product Innovation team to see how early concepts evolve into agentic solutions that make an impact on the Now Platform. Learn our framework for idea intake, prototyping, and validation, plus how we co-create with customers and partners. Walk away with tools, templates, and inspiration to turn your next idea into meaningful platform innovation.
AI Agent Studio
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Are you an AI agent builder? Are you interested in the tools that put AI agents to work? Let's talk about the features of AI Agent Studio that make it the development playground for AI agents in the ServiceNow platform. What's working for you? What else would you like to see included? Empower agent builders everywhere and join us for a deep-dive discussion.
Configure AI Agents
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ServiceNow’s AI Agents orchestrate work around your organization. Learn about our AI agent framework and get hands on with AI agents and their tools. See the AI agent framework in action and learn about how AI agents can accelerate work for your organization.