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NJP

Veronica Banda

Veronica Banda

Manager, Curriculum and Instructional Design

ServiceNow Inc.

Conference Sessions

1724429920965001DK25

Accelerate value: Smarter learning for faster implementation

SNU3290

In today’s fast-paced business environment, organizations must equip their workforce with the right skills to maximize the value of ServiceNow. ServiceNow University offers tools to drive immediate learning impact, with microlearning enhancing retention and skill acquisition. This approach enables short, focused training, increasing engagement and unlocking pathways to ongoing learning. By leveraging microlearning and the new assignment tool, organizations can accelerate skill adoption, track progress, and drive faster value realization from ServiceNow.