Secure your instance

CCE1270

Stay on top of best practices in instance security, performance, and user experience using Instance Scan.

Instance scan

CCE1280

It's a bird, it's a plane, it's instance scan to the rescue. Learn how this unsung super hero can help you monitor your instances and proactively resolve issues.

AI alphabet soup

CCE1275

Are you confused about ServiceNow's AI offerings and how they can help you? Join this session to learn about our tools and what use cases apply to each.

Generative AI: Enhancing enterprise workflows with ServiceNow and Amazon Bedrock

SES1744

ServiceNow has integrated the Now Assist Skill Kit with Amazon Bedrock to help customers build generative AI applications and enable enterprises to create custom AI skills tailored to their unique business requirements. In this session, learn how to build custom skills that will leverage third party LLMs, such as Anthropic’s Claude, with ease through the use of our new Integration Hub spoke for Amazon Bedrock. And, use this newly created custom Gen AI skill for personalized customer case response by using data-driven personalized emails shaped by customer sentiment.