Now Assist - Service Graph Connectors (SGC)

SNU3300

Explore Now Assist for Service Graph Connectors to identify and resolve issues within a Service Graph Connector faster, reducing manual effort and debugging time.

Architecture design approaches for enterprise implementations

SNU3275

Join us for a focused discussion on how Certified Technical Architects (CTAs) approach large ServiceNow implementations. Explore strategies for designing scalable ServiceNow solutions, managing technical debt, and ensuring seamless governance across multiple workstreams. We’ll cover best practices for cross-team alignment and risk management to drive successful, large-scale deployments.

Architecting AI and ML solutions in ServiceNow: Key considerations for success

SNU3273

This session explores essential considerations for successfully architecting AI and ML solutions in ServiceNow. Attendees will learn best practices for integrating AI and ML with ServiceNow, focusing on key architectural decisions, data management strategies, and scalability concerns. The session will emphasize aligning AI/ML solutions with business goals, ensuring seamless workflows, and leveraging ServiceNow’s capabilities to drive innovation, enhance automation, and deliver value to organizations.

Advanced work assignments: Optimizing with skill and capacity-driven automation

SNU3271

Effective work item assignment is key to organizational efficiency. This session covers advanced techniques for automating assignments based on skills, capacity, and availability across HR, Customer Service, ITSM, and more. Learn strategies that go beyond traditional methods, ensuring tasks are allocated using real-time data. Discover how to implement models that enhance workflows, align tasks with competencies, and boost productivity and engagement. Transform your work assignment approach and unlock new productivity levels.