Tetsuo Takata
I'm the Service Manager for systems using App Engine, CSM, HRSD. My first decade was spent applying Open Source to Enterprise businesses through support, verification, and service development. Recently, I've utilized ServiceNow in Enterprise businesses. My work includes promoting multi SaaS services development using ServiceNow and SFDC, incorporating SAP, Concur, AWS, Azure into the overall architecture. I believe these insights are globally valuable.
Conference Sessions
RaptorDB Pro: Enhancing UX and ensuring service levels in core systems
SES2502
In this presentation, we provide key insights as early adopters of RaptorDB Pro. The primary goals of implementing RaptorDB Pro were to enhance user experience (UX) and ensure service levels at the core system level. Implementing it into a core system was a challenging endeavor, but this initiative also resulted in cost savings. This session explains the team structure, implementation process, challenges faced, and solutions devised. Learn how our approach can benefit your RaptorDB projects and help achieve similar results.