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NJP

SH

Steve Harding

Area VP, Strategic Customer Advisor

ServiceNow Inc.

Conference Sessions

1724429920965001DK25

360 Exchange: Mastering HR Service Delivery and Customer Service Management

SES3563

Successfully implementing CSM and HRSD at scale is essential for optimizing HR and employee transformation in large enterprises. This exclusive roundtable connects Marquee Customers with ServiceNow experts and industry leaders to explore best practices for deployment, adoption, and long-term success. Get insights on overcoming challenges, aligning with strategic business objectives, and optimizing workflows at scale. Engage in high-impact discussions, share real-world experiences, and exchange strategies to accelerate digital transformation and drive sustained operational excellence.