Conference Sessions
Showcase the Value of the ServiceNow AI Platform Using KPIs
SNU1034
In this workshop, platform owners will learn how to measure and showcase the value of the ServiceNow AI platform. Through expert guidance, examples, demos, and peer discussions, attendees will discover how to align key performance indicators (KPIs) with business objectives and use ServiceNow-native capabilities to track progress and measure success. By the end of this session, participants will have the tools and expertise to demonstrate how the ServiceNow AI platform drives strategic impact and delivers measurable results.
Accelerate value: Smarter learning for faster implementation
SNU3290
In today’s fast-paced business environment, organizations must equip their workforce with the right skills to maximize the value of ServiceNow. ServiceNow University offers tools to drive immediate learning impact, with microlearning enhancing retention and skill acquisition. This approach enables short, focused training, increasing engagement and unlocking pathways to ongoing learning. By leveraging microlearning and the new assignment tool, organizations can accelerate skill adoption, track progress, and drive faster value realization from ServiceNow.