Conference Sessions
K25
Breaking up with legacy CRM: Unlock growth with a single AI platform
SES3257
As companies everywhere work to meet rising customer expectations, legacy CRM systems just can’t keep up. Siloed data, inefficient workflows, and slow response times prevent teams from delivering effortless, proactive service customers demand. Hear from industry leaders who have transformed customer service by uniting front, middle, and back office teams on a single AI platform. Learn how this shift has improved collaboration, streamlined workflows, and enhanced customer experiences, enabling their organizations to better serve customers and drive growth.