HSBC – Europe’s Largest Bank and Their Resilience Transformation Journey

SES7434

HSBC has existed for over 160 years. Currently operating across 52 markets and with over 270,000 employees worldwide. In the last few years, digital transformation has matured our resilience capability across the group. This session is designed to step listeners through HSBC's journey, from federated in-house developed applications and reporting using spreadsheets... to onboarding ServiceNow for Business Continuity Management, Operational Resilience, IT Service Management and Third Party Risk Management. Turning the dial from reactive, to proactive!