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NJP

Sarah Houlihan

Sarah Houlihan

Sr. Dir., Product Marketing, CRM Workflows

ServiceNow Inc.

Conference Sessions

K25

Solution Keynote: CRM

KEY2582

With the explosion of AI, there is a generational shift in the way companies are selling to and serving their customers. Over 80% of leaders say they plan to adopt AI in customer-facing efforts, but most don't know where to start. Join this session to learn more about ServiceNow's CRM solution is driving faster resolution time, lower case volumes, reduced costs and greater customer loyalty. You'll see the latest innovations from Customer Service Management, Field Service Management and Sales & Order Management and learn how to put AI to work for your customers.