Transforming IT Operations with ServiceNow at India’s largest private bank

SES2800

HDFC Bank leverages the ServiceNow Platform to achieve operational efficiencies, enhance productivity, and improve satisfaction for over 200,000 employees. This session highlights the strategic implementation of ServiceNow ITSM, ITOM, and ITAM to streamline processes, optimize operations, and deliver superior experiences. Learn how tailored workflows, best practices, and effective adoption strategies enabled the bank to scale operations and achieve excellence through the right approach to implementation.