Conference Sessions
360 Exchange: Maximizing Gen AI Power Virtual Agent, Employee Center & Now Assist
SES3178
Are you ready to take your ServiceNow experience to the next level? Join us to dive deep into the advanced capabilities of Virtual Agent, Employee Center, and Now Assist (powered by Gen AI). Whether you’re an IT professional, business leader, or developer, this session is your roadmap to implementation success. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
360 Exchange: Gen AI, Now Assist and AI Agents: You are Closer Than You Think
SES3552
You may be closer than you think to experiencing generative AI on the Now Platform. Join this session to discover your readiness for leveraging AI with Now Assist in your own environment. Our experts will guide you in assessing your readiness for generative AI in a small group discussion. Learn what you need to get started and discover where your peers are in their journey as well. Secure your spot now.
360 Exchange: Ask the Experts on how to get up and running with ServiceNow AI agents
SES3181
Join the ServiceNow product team to learn how to put ServiceNow AI agents to work for your organization. This roundtable explores use cases and best practices for enabling autonomous service management, showing you how to enhance efficiency across the enterprise. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Where Vision Meets Velocity: Meet and Learn from the AI Pacesetters of 2025
SES3553
The AI Pacesetter Awards celebrates organizations that have led the way putting ServiceNow AI to work by aligning to the Enterprise AI Maturity Index. Join the winners to hear their AI transformation vision and how they delivered extraordinary outcomes. Get practical insights into how they set up their AI project team, overcame challenges, and established effective governance. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.