Uncovering insights with Process Mining: Optimize and automate your workflows

CCL1115

In this hands-on lab, explore how Process Mining in ServiceNow can be used to analyze, optimize, and automate business processes by leveraging data from your existing workflows. Process Mining provides a visual and data-driven approach to understanding how your processes truly operate, uncovering bottlenecks, inefficiencies, and opportunities for automation. Learn how to capture process data, analyze flow patterns, and derive actionable insights to enhance productivity and streamline business operations.