Conference Sessions
Hands On With Knowledge Center’s Tools To Improve KB Health & AI Search Success
LAB7259
Discover how Knowledge Center and it's Advanced AI powered tools can help you improve your Knowledge content. In this lab, you’ll learn how the newly released Knowledge Center and Enhanced Content Editor help Knowledge owners administer and improve the quality and overall health of knowledge content, essential to AI data readiness. Dive into hands-on exercises to reduce article build time, increase quality, close gaps and remove duplicates. Walk away equipped to build AI-powered article scans to improved experience for all your knowledge users and stakeholders.
Ask the Experts: Knowledge Management
CCE1353
Join us for an interactive Ask the Experts session focused on all things Knowledge Management! This is your chance to connect with top industry professionals and get answers to your burning questions. Whether you're looking to deepen your understanding, solve specific challenges, or explore advanced features, our experts are here to help. Bring your questions, ideas, and curiosity, and leave with valuable insights and practical solutions. Don't miss this opportunity to learn from the best and enhance your Knowledge Management skills!
Knowledge Management roadmap: Put AI to work with Knowledge Management
SES3211
This session will include a candid review of Knowledge Management in our current Yokohama release and a roadmap discussion outlining our vision for the future of Knowledge on our intelligent platform. You will also learn more about how we are investing in agentic and generative AI, automation and the Knowledge owners to support knowledge base health and effectiveness. Discover how you can make the most of your knowledge efforts and create more helpful experiences for everyone.